Question 1

What does an incentive program consist of?

Accepted Answer

An incentive program combines team activities (city game, quiz, workshops), exclusive experiences (cruise, themed dinner in a historical interior, wine tasting) and motivational elements tailored to client goals. A standard program lasts 2--3 days and includes full logistics.

Question 2

Do you handle international groups for incentive?

Accepted Answer

Yes, we serve international groups from Germany, Scandinavia, the UK and Benelux countries. The entire program is run in English, German or another agreed language. We provide translators, English-speaking coordinators and materials in 4 languages.

Question 3

Do you help with incentive logistics (flights, hotels, transfers)?

Accepted Answer

Yes, we offer full "door-to-door" logistics support: airport pickup, accommodation at 4--5 star hotels (negotiated group rates), transfer to every activity, restaurant reservations and coordination of the entire stay. A single group manager is available 24/7.

Question 4

How do I receive the self-guided tour materials?

Accepted Answer

After purchasing online you will immediately receive an email with a download link for PDF materials (map + puzzles + solutions) and access to our mobile app with an audio trail and GPS navigation. The materials are yours permanently -- you can use them multiple times.

Question 5

Can I pause the tour and come back later?

Accepted Answer

Yes, this is the main advantage of the self-guided tour -- there is no time limit. The materials are yours permanently, so you can take breaks for coffee, lunch or shopping and return to the route whenever you want. The app saves your progress and points to the next stop.

Question 6

Is the route accessible for people with mobility limitations?

Accepted Answer

The main route (approx. 3 km) runs along flat streets in the city center and is fully accessible for wheelchairs and strollers. In the materials we mark sections with stairs along with barrier-free alternative bypasses.

Question 7

Do you organize birthday events for adults too?

Accepted Answer

Yes, we have separate scenarios for children (ages 7--14) and adults (18+). Adult birthday games are more challenging, include narrative elements (crime, espionage) and last 2.5--3 h vs 1.5--2 h for children. Adult birthday parties are an increasingly popular format.

Question 8

Can we order a cake and decorations for the birthday?

Accepted Answer

Yes, in each city we partner with local bakeries and decorators. Cake (from 120 PLN), balloons, a birthday banner and themed decorations can be added to the package. On request we also arrange a restaurant table reservation or a room rental for the rest of the party.

Question 9

What do children birthday parties with URB Games look like?

Accepted Answer

The program includes: welcome by the animator, team division, an outdoor game with puzzles (1.5--2 h), an award ceremony and optional cake. Each child receives a participation diploma. The game takes place in safe locations (park, city center) supervised by 1--2 coordinators per group.

Question 10

What destinations do you offer for integration trips?

Accepted Answer

We match destinations to the group location. The most popular formats include: castles and landmarks (e.g. Malbork), the coast (pier + team competition, regattas, beach), regional landscapes (kayaking, local workshops) and landscape parks (trekking + outdoor game). We also prepare custom routes.

Question 11

Do you provide transportation for integration trips?

Accepted Answer

Yes, we arrange coach or minibus transport from your city and back. Transport cost is included in the package price. For groups up to 20: minibus, 20--50: coach, over 50: 2+ coaches. All vehicles with air conditioning and insurance.

Question 12

How long is an integration trip?

Accepted Answer

We offer 3 formats: one-day (6--8 h with one destination), weekend (2 days / 1 night with hotel stay) and three-day (e.g. kayaking + city game + team building). Most clients choose the one-day format. Every program is adapted to the group schedule.

Question 13

How many restaurants do we visit on the culinary tour?

Accepted Answer

The standard route covers 4--5 venues in the city center, each serving a different appetizer or regional dish. We select the menu based on local specialties of the city -- from traditional pierogi to regional craft beer.

Question 14

Does the culinary tour accommodate diets and allergies?

Accepted Answer

Yes, we notify the restaurants 48 hours in advance about all diets (vegetarian, vegan, gluten-free) and allergies. Each participant receives an appropriately modified version of the dish. The dietary safety of our participants is our top priority.

Question 15

Is the culinary tour on foot?

Accepted Answer

Yes, the entire route runs through the city center -- distances between venues are 3--5 minutes on foot. In total we cover about 3 km in 2.5--3 hours (with tasting stops). The route is accessible for strollers and wheelchairs.

Question 16

Where does the team bonfire take place?

Accepted Answer

In each city we have vetted outdoor locations: by the sea, by a lake, in the forest or at private estates. We select the venue based on group size and season. We can also come to a venue of your choice in the area.

Question 17

Can the bonfire be combined with another URB Games service?

Accepted Answer

Yes -- most of our bonfires are part of a larger package. The most popular combinations are: city game + bonfire (3+2 h), corporate picnic + bonfire (5+2 h) and hotel team building with an evening bonfire. When ordering a package the bonfire price is 20% lower.

Question 18

What is included in the bonfire price?

Accepted Answer

The price includes: bonfire setup, firewood, sausages and bread (standard) or an expanded BBQ menu (premium option), equipment (blankets, chairs, lighting), a coordinator and 2--3 team games. Live music (guitarist), drinks and extra food are quoted separately.

Question 19

When is the best time to book a corporate Christmas party?

Accepted Answer

December dates book up very fast -- we recommend reaching out in September. Most of our December dates are reserved by the end of October. For larger groups we recommend booking 4 months in advance due to limited availability of venues.

Question 20

Do you organize Christmas parties with traditional Polish dishes?

Accepted Answer

Yes, we work with caterers specializing in Polish cuisine. We offer traditional 12 dishes (borscht, pierogi, carp, kutia), a mixed menu (Polish + international cuisine) or any custom menu. All diets and allergies are accommodated in the offer.

Question 21

Does the Christmas party program include Secret Santa and gift exchange?

Accepted Answer

Yes, as part of the evening program we organize Secret Santa, prize raffles, Christmas karaoke and other activities. On request we provide a professional Santa Claus with gifts for employees. The standard program lasts 4--5 hours: wafer ceremony, dinner, entertainment, dancing.

Question 22

Do you help with hotel booking for team building?

Accepted Answer

Yes, we have standing agreements with 3--5 star hotels in each of our 8 cities and negotiated group rates (on average 15--20% below individual prices). We can handle all logistics (accommodation + program + catering) or just the team-building program at your chosen hotel.

Question 23

How long is a typical hotel team-building retreat?

Accepted Answer

The most popular format is 2 days / 1 night. Day 1: arrival, team-building program (3--4 h), dinner. Day 2: workshops or city game (2--3 h), lunch, departure. We also run one-day programs (no overnight) and three-day retreats with an extended schedule.

Question 24

What team-building activities do you offer at the hotel?

Accepted Answer

Our catalog includes over 15 formats: corporate quiz, conference room escape room, culinary workshops, themed evening (casino, murder mystery), city game, kayak regatta and many more. We select the program based on integration goals, group profile and season.

Question 25

Can the quiz questions be about our company?

Accepted Answer

Yes, we prepare dedicated rounds with questions about your company, industry, products or organization history. Most of our corporate clients order at least 1 round with company questions -- it is a great way to engage the team. We need about 5 business days to prepare the content.

Question 26

How many teams can participate in the corporate quiz?

Accepted Answer

Optimally 4--12 teams of 3--6 people, covering 12--72 participants. For larger groups (up to 200 people) we add assistant hosts, additional screens and voting systems to keep the energy high.

Question 27

How long does the corporate quiz last?

Accepted Answer

A standard quiz has 5--7 rounds and lasts about 90 minutes with a break. The format is flexible: we also offer an express version (45 min, 3 rounds) for conferences and an extended version (2.5 h, 10 rounds) with a dinner break. We adjust the timing to the event schedule.

Question 28

Which party themes are most popular?

Accepted Answer

Our top 5 themes are: murder mystery (the most popular choice), casino night, communist-era retro, pirate theme and the Roaring Twenties. Each theme includes full set design, costumes and a narrative scenario. We can also create a custom theme -- from Star Wars to company branding.

Question 29

Do participants need their own costumes?

Accepted Answer

No -- we provide costume elements and props for all participants as part of the package. For premium parties (casino night, Twenties) we prepare full outfits: hats, glasses, accessories and wardrobe items. Participants are of course welcome to bring their own themed outfits.

Question 30

How many people can attend a themed party?

Accepted Answer

We organize themed parties for groups of 10 to 200 people. For larger events we provide additional actors, expanded set design and extra activity zones to keep every participant engaged.

Question 31

Can the hen party be a surprise?

Accepted Answer

Yes -- most of our hen and stag parties are surprises. We discuss all arrangements only with the person booking (best man/maid of honor), and participants find out about the program on the spot. We ensure discreet coordination to preserve the surprise effect.

Question 32

Are meals or drinks included in the price?

Accepted Answer

The basic package covers the active program (city game + special tasks) without meals. On request we arrange dinner at one of our partner restaurants, on-site catering or a table reservation at a club -- these services are quoted in a custom offer.

Question 33

How long does the hen or stag party program last?

Accepted Answer

The active program lasts 3--4 hours and includes a city game through the city center, special tasks (adapted to the group profile) and a final ceremony. After the active part we can book a venue for the rest of the evening -- from a restaurant to a club or a river cruise.

Question 34

Can we book a family event for fewer than 10 people?

Accepted Answer

Yes, we organize intimate events starting from 6 people. Pricing is adjusted to group size -- for smaller events we offer a "Mini" package with 2--3 activities and a coordinator. We handle both small family gatherings and larger reunions.

Question 35

Are there activities suitable for young children (ages 3--5)?

Accepted Answer

Yes, we set up a separate play zone for toddlers with a dedicated entertainer, so parents can enjoy the rest of the program. The zone includes: face painting, soap bubbles, an obstacle course and craft activities. For children aged 6--12 we have a separate program with puzzles.

Question 36

Do you provide catering at family events?

Accepted Answer

Yes, in each city we partner with vetted catering companies. We offer buffet, BBQ, food trucks or waiter service -- depending on the event format. The menu is adapted to diets and allergies. Catering is quoted separately in a custom offer.

Question 37

What school grades are the games designed for?

Accepted Answer

We have 4 scenario levels: grades 4--5 (city history basics), grades 6--8 (extended history and geography), high school (analytical tasks and European context) and an English-language variant for international groups. Difficulty, route distance and time are adapted to the student age.

Question 38

Can the school game replace a museum lesson?

Accepted Answer

Yes, our games are used as extracurricular education by schools from across Poland. Many teachers choose them as an alternative to traditional museum visits -- students gain knowledge in the field by solving puzzles linked to the curriculum.

Question 39

How many students can participate in the school game at once?

Accepted Answer

As standard we handle 1--3 classes at once, up to 90 students. Students work in groups of 5--6 on parallel routes, each supervised by our coordinator. For larger trips (4+ classes) we organize group rotation with a meal break.

Question 40

Do you provide conference equipment?

Accepted Answer

Yes, we partner with professional AV companies and provide full equipment: PA systems, LED screens, projectors, stage lighting, wireless microphones and online streaming. Our technical team handles events for up to 200 people.

Question 41

Can we add a team-building activity to the conference?

Accepted Answer

This is our specialty -- most of the conferences we organize blend business content with a team-building program. The most popular formats are a corporate quiz (90 min), a city game (2--3 h) or a themed dinner with competitive elements.

Question 42

What is the capacity of the largest conference venue?

Accepted Answer

We work with venues for up to 200 people in each of our 8 cities. We help select a location based on event format, budget and technical requirements. Our most popular venues are 4- and 5-star hotels with a unique atmosphere.

Question 43

What is included in the corporate picnic price?

Accepted Answer

The base price covers organization, coordination, 3--5 activity zones (team games, contests, animations) and PA equipment. Catering, tents, bar and extra attractions (inflatables, photo booth, live band) are quoted separately in a custom offer.

Question 44

Does the corporate picnic run in bad weather?

Accepted Answer

Yes -- for every picnic we prepare a plan B. As standard we provide event tents (up to 200 m²), and if needed we move part of the program indoors. The vast majority of our picnics proceed as planned regardless of weather conditions.

Question 45

Where do you organize corporate picnics?

Accepted Answer

In each of our 8 cities we work with vetted outdoor venues: forest grounds, clearings, parks and private estates. We help select the venue based on group size, budget and location.

Question 46

How many people can participate in a corporate event?

Accepted Answer

We organize events for groups of 10 to 200 people. Each event is individually scaled -- for larger groups we assign a dedicated project manager and several field coordinators to ensure everything runs smoothly.

Question 47

Can you organize a corporate event at our office?

Accepted Answer

Yes, we host events at our own venues as well as at client offices, hotels or any chosen location. Many of our events take place at company offices and conference rooms. We travel to all 8 cities in our network.

Question 48

How far in advance should we book a corporate event?

Accepted Answer

We recommend booking 3--4 weeks before the planned date, and in the summer season (May--September) 6--8 weeks. For events over 200 people we recommend contacting us 2 months in advance. You will receive a quote within 24 hours of your inquiry.

Question 49

How long does the city game last?

Accepted Answer

The route takes 2--3 hours depending on the group pace. Participants cover approximately 3--4 km through the city center, solving 12 puzzles linked to local history and landmarks. The time is flexible -- there is no limit, so you can take breaks for coffee or photos.

Question 50

Do we need our own equipment for the city game?

Accepted Answer

No -- we provide a full set of materials: maps, puzzle cards, props and a solution envelope. All you need is a charged phone (for optional hints) and comfortable shoes. Materials are available in Polish and English.

Question 51

What is the minimum and maximum number of participants?

Accepted Answer

The minimum group is 4 people (1 team). For groups of 10--200 we split participants into teams of 4--6, starting at 5-minute intervals. For larger groups we assign additional coordinators -- each team has its own supervisor.

Question 52

Does the city game run in the rain?

Accepted Answer

Yes, the game runs in all weather conditions -- the vast majority of our events proceed as planned regardless of the weather. In case of heavy rain, we provide a modified route with more sheltered checkpoints. Participants should dress accordingly.

Torun

Games and events for everyone in Torun

Tastes of Gdansk

Bonfire Event

Themed Party

City Treasure Hunt

Corporate events in Torun

Incentive Travel

Integration Trips

Corporate Christmas Party

Hotel Team Building

Corporate Quiz

Conferences & Galas

Corporate Picnics

Corporate Events

Educational games for schools in Torun

School Games

Games and adventures in Torun

Self-Guided Tours

Birthday Parties

Hen & Stag Parties

Family Events

Meeting Point

Directions

Nearby Cities

Bydgoszcz

Poznan

Gdansk